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ICP Policies


Applications & Exams

  1. 自申请人要求的第一次考试日期之日起,每个新申请有效期为12个月。在12个月期间,申请将过期,无论预定或采取的考试数量如何。如果申请人在这段时间内没有获得认证并仍希望获得认证,他们必须再次启动申请流程,包括重新提交全额费用和新申请。
  2. Exam Appointments:
    • If you fail to schedule an exam appointment for your selected testing window, you will need to submit another application and additionalfees will apply.
    • ProMetric API的考试管理厂商,收取70美元的费用(直接向他们支付)在现有考试预约5-29天内在其网站内重新安排或取消。
    • 您可能不会重新安排或取消在当前考试预约之前不到五(5)天的考试。
    • You may not change an exam to a new testing window after your exam is scheduled with Prometric. You will need to submit another application and additionalfees will apply.
  3. Candidates will be required to comply with all testing center rules and regulations, including those of API's exam administration vendor, Prometric, which can be foundhere. Any violation of these rules is prohibited. If API learns, either independently or through Prometric, that any such prohibited activity has occurred, or that a candidate has refused to comply with any rules or regulations of the testing center, API reserves the right to cancel said candidate's exam results and deny certification.
  4. Exam results are emailed from Prometric approximately 6-8 weeks after the final day of the testing window.
    • Exception: Results for the Ultrasonic Testing performance demonstration exams are emailed from API approximately 4-6 weeks after the exam session.
  5. API将不会披露或退回任何申请人的失败考试的内容。
  6. 将经过认证,通过其考试并没有缺陷的候选人将被认证。候选人不会被证明,直到所有缺陷都被清除,即使在考试中收到了通过得分。
  7. A hard copy certificate and wallet card will be mailed approximately 2-4 weeks after the results have been released.
    • Print copies of your certificates and wallet cards directly from your API account in theICP门户网站in two ways:
      • Select the “Certifications” tab at the top of your account and click on the links labeled: “Print Certificate” and “Print Wallet Card.”
      • 选择您帐户顶部的“帐户”选项卡,然后单击标记为:“打印证书”和“打印钱包卡”的链接。
    • API mails certificates to the preferred mailing address provided by applicants on their ICP applications. API is not responsible for mishandled or undelivered mail.
  8. The term of certification is three years.

API Payment Policy

  1. Applications will not be processed until payment is received and applied.
  2. All payments need to be made in United States currency and checks drawn from a U.S. bank. Applicants are responsible for all taxes, banking and other service fees, including all applicable withholding taxes.
  3. Mail checks to: API, P.O. Box 1425, Merrifield, VA 22116-1425 USA
  4. 通过快递服务查看:美国石油学院,ATTN:ICP,200 Massachusetts Avenue,NW,华盛顿州,D.C.20001,USA
  5. When paying by electronic/wire transfer:
    • 申请人负责所有电子转账和银行费用。
    • Add a $50.00 USD handling fee for electronic payments not drawn on a U.S. bank.
    • Reference the ICP invoice number found in your online application.
    • Send funds to: TD Bank, 1030 15th St NW, Washington, DC 20005 USA / ABA Routing # 054001725 (ACH) / ABA Routing # 031101266 (Wire) / Credit to American Petroleum Institute, Account # 4251303172, SWIFT: NRTHUS33

API Refund Policy

Refund requests must be submitted to API within three months from the date payment was received by API and prior to the examination window, as set forth below. In order to submit a refund request, you must fill out the form below:

API与考试有一个合同plicant. Therefore, API will only honor refund requests that come directly from the applicant, regardless of whether payment was made by a third party. Requests from said third parties will not be honored.

Refunds that have not been issued due to customers not responding to API's request for information within one (1) calendar year from the original payment date will be canceled and API will no longer be obligated to return the funds.

Refunds will be issued under these circumstances:

  1. API will refund the initial New Application fee for requests made before theapplication deadline, minus $100 for processing.
  2. API will refund 50% of the initial New Application fee for requests made after the application deadline在测试窗口开始之前。
  3. 重新安排应用程序的API将退还100% fee when an applicant submitted a reschedule request then subsequently passed the examination from a previous application.

Refunds will not be issued under these circumstances:

  1. if applicant is unqualified for a certification for which he or she has applied, or has provided any inaccurate or false information in an application or renewal document.
  2. if request is made three months or more after the initial payment date.
  3. if request is made after the applicant has already scheduled an exam date and location with Prometric.
  4. if applicant does not show up for a scheduled exam.
  5. if applicant has already taken an exam.

Recertification application fees are nonrefundable.

重新安排申请费是不可缺货的。

Late application fees are nonrefundable.

Complaints

ICP赞赏所有客户反馈,包括投诉。我们认为投诉是改进流程的一种方式。对ICP的投诉可能会传递给Inspector@api.org, or to any ICP employee in writing. ICP personnel will attempt to resolve the issue upon receipt. If the complaint requires further investigation, ICP will escalate appropriately.

关于测试地点的条件或环境的投诉必须在考试日期之后的七个营业日之后的书面上提交给API。Please emailICPExamCoordinator@api.org和API will investigate诉讼确定重新测试是否合适。但是,将基于对测试地点的投诉进行调整的考试分数。

Appeals

ICP has an appeals process for those who wish to contest their exam results or a decision on their application. All appeals will be reveiwed and investigated as appropriate by ICP Staff.

  • Application Appeals: Appeals concerning ICP application decisions should be emailed toInspector@api.org.
  • Exam Appeals: Only appeals contesting structure and overall subject matter of the exam should be sent toICPExamCoordinator@api.org.
    • Challenges regarding content of specific exam questions must be submitted during the exam. SeeFAQsfor more details.
    • API will not disclose or return the contents of a failed exam or renewal quiz to any applicant.

All appeals must be submitted within 30 days of the certification decision or 7 days after exam date and must include all of the following:

  • Candidate name
  • API ID.
  • Application/exam being appealed
  • Specific reason why the candidate believes the decision was in error, with evidence to support the candidate's claim

I’m having trouble logging into my account. What can I do?

If you have difficulties logging into your API account, or a problem submitting an application for certification, please contact the ICP Help Desk atICPHelpDesk@API.orgor call 1-877-562-5187.

Why isn’t my application accepting an email address for my employment verifier?

ICP门户只允许您添加商业电子邮件地址。不接受来自公共领域的地址,例如Gmail,雅虎等。

Why was my application marked as Unqualified and what happens next?

Before submitting an application, please read thequalification requirementsfor the selected program. The necessary minimum experience MUST be documented on the application. Applications that do not meet the minimum requirements or do not contain all the necessary information will be marked as unqualified. Candidates will then need to submit a new application and pay a full application fee again.

我是否需要为测试进行培训课程?

不,ICP不需要候选人火车ning class to prepare for exams. It is the candidate’s decision whether to attend training before an ICP exam. API does not endorse test preparation classes, courses or companies. Classes on specific API standards are periodically offered throughAPI-U Training并且可能对候选人有用。其他课程是认证要求的一部分,例如Auditor Certifications,经常通过API-U提供。
Questions on ICP exams are derived from the publications listed in each program's Publications Effectivity Sheet. Additional information and specific topics are included in the program’s Body of Knowledge. These documents, along with other pertinent reference materials, are found on the Exam Info tab for eachICP Certification.

Can I schedule my exam with Prometric if I have a deficiency on my application?

API may allow candidates to take an exam while waiting on employment verifications, or copies of a diploma/transcripts. In these instances, an email notification will be sent from API stating the reason(s) that your application is deficient. However, API will not complete your certification or certification renewal until all deficiencies have been cleared.

I cannot locate a Prometric testing center near me.

There are more than 500 computer testing centers worldwide from which to choose. When selecting a testing location on thePrometric website,始终最好按城市搜索,而不是由国家的。Prometric的搜索引擎默认为200英里的半径。尝试将搜索扩展到400英里,或使用不同的城市名称搜索。如果您仍无法找到测试中心,请联系ICPExamCoordinator@api.org.

Prometric网站不会在我首选的测试地点显示任何开口。

AllPrometriccomputer testing centers operate on the first-come-first-served basis. Therefore, API cannot promise that you will be able to obtain a seat at your preferred location. Schedule your exam immediately upon receiving your Exam Authorization Notice email. If seats are not available, please try a different date, or another nearby location. If you still cannot find a seat, please contact theICP Exam Coordinator.

How are ICP exams scored?

API利用所有考试的缩放分数方法。通过静态调整和将正确答案的总数与公共规模转换为常规的总数来获得缩放的分数,以考虑不同测试表格困难的差异。使用缩放分数使得能够将测试结果与一个测试表格一致地报告给另一个测试结果。

The passing scaled score for these exams will differ with each exam period. Each exam has different questions in it, and consequently, different exams will vary in the level and range of difficulty. API uses an industry-standard statistical process called equating to adjust the passing scaled score according to the relative difficulty of the exam form. Thus, the passing scaled score used for each exam always represents the minimum knowledge required and the absolute knowledge standard is held constant. Passing the exam is not affected by any other candidate's performance.

ICP offers preliminary score results following all computer-based exams. Candidates will receive preliminary score reports via email from Prometric within 24 hours of testing. Preliminary results for all exams have two levels:

    • Preliminary Pass: Your score preliminary falls into passing range
    • Preliminary Not Pass: Additional analysis will be conducted to confirm and finalize your score and determine whether you passed or failed. Please do not reschedule until final results are released.

对于大多数考试,一定数量的问题被指定为预测试。预测问题并未评分,不会影响考试的最终分数。您可以了解有关预测试问题的更多信息here. For any additional details about scoring, please visit ourExam Scoringsection.

How do exam challenges work?

Each question on the exam has a comments section where you may enter a challenge. After the exam has been administered, a panel of subject matter experts will review all challenges received and determine their respective merits. If any of the challenges are found to be valid, the scoring will be adjusted and will be effective for all candidates taking the same exam.

When will I receive my exam results?

Exam results are typically released 6-8 weeks after the final day of the testing window. Results are emailed directly from Prometric to the email address that candidates provided when scheduling an exam on Prometric’s website.

When will I be certified?

The certification process typically takes 2-4 weeks after exam results are released, at which time a paper certificate and wallet card will be mailed to the “Preferred” address in your API account profile. If you have questions, please contact ICP Program Support at 202-682-8064, or by email atInspector@api.org.

If you pass the exam and your application is showing “Scheduled-Deficient,” API will not certify you until all deficiencies are cleared. Please log into your account in theICP门户网站和select the “Notifications” tab across the top of your account. Review your Deficiency Letter and submit the necessary information so that your certification can be completed.

Where do I take my Recertification Web Quiz?

寻求重新认证其API 510,570,653或936认证的候选人需要每六年进行在线,开放式测验,以续订其认证。要采取重新认证测验,或者确定当前认证需要测验是否需要测验,登录到您的帐户ICP门户网站. If a web quiz is due, there will be an Alert at the top of your certification page with a link that will take you to the quiz. NOTE: The login credentials for the web quiz is the same as the login for the ICP Portal.

Go to认证for additional recertification information for your program, including the Publications Effectivity Sheets for web quizzes.

How Can I Get a Copy of My Receipt?

You can print a copy of the receipt from any of your applications by going to the Applications tab on your API account, and clicking on the ID link located on the left side of the page. On the Application Details screen, click on the ICP number located under “Invoice/Payment Details.”

What does ANSI accreditation mean for the 510, 570, and 653 certifications?

Accreditation from the American National Standards Institute (ANSI) indicates that the certifications meet the same rigorous requirements established under the International Organization for Standardization (ISO) 17024, ensuring that these ICP exams have been developed to the highest standard for openness and integrity. For more information about the significance of this process, follow thislink.